“The extent of treatment and a spotlight I gained was unparalleled. They’ve attained a customer for life.”
If I could give zero stars, I would. Purchased a product in early February, and it’s now been more than per month without supply. Customer service keeps telling me to wait An additional 7 days, proclaiming PO Box deliveries take per month or even more—one thing they by no means described through checkout, which promised 7-ten working day shipping and delivery.
The early morning of my meant trip there was snow and ice around the highway. As well dangerous for this type of trip, so I canceled. The lodge was okay with it, but on account of how it had been booked they referred me back for the agency. They jerked me all around for 2 weeks right before informing me that they might not refund my money. I have now submitted a dispute with my charge card, but I am not as well self-assured that should lead to everything. I've also commenced a criticism Together with the Federal Trade Commission. Once again, that motion will only go in to the hopper with all another problems.
Thanks for taking the time to jot down us an evaluation. Your enter is amazingly important and will help us refine our item and greatly enhance the customer journey.
They make preposterous cancellation plan and it punishes the customer Although i canceled the reserving a lot less than 24 several hours following I booked it. They don’t give me the just one time custody. No trust and no credit for it this organization.
So we had to scramble to locate a substitute for make payments to suppliers which were owing that working day. I have seldom experienced a great deal of stress due to an institution in addition to govt.
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I built reservations for just a holiday through this business but thought was the vacation resort I used to be generating the reservation for. The reservation was accomplished in March 2024 and I was totally billed for the 10 working day remain. I named September 2024 just just before our trip to verify our hotel continue to be was on target After i was instructed through the resort the 3rd party (Reservations.com) experienced cancelled the reservation with no refund to me! The lodge could not accommodate this duration of continue to be at limited discover. I attempted calling the third party but no solution to my phone calls. Had to leave a message. I then needed to call all-around our vacationing area to search out A different hotel to support us.
We apologise for the lack of reaction, our team would take pleasure in the opportunity to evaluation following techniques and provide an acceptable resolution.
“They turned a potentially stress filled situation into a seamless and favourable expertise. Kudos into the group!”
Their customer service is extremely undesirable, and A lot xndoll.com Reviews of them are extremely rude and Should you be Blessed, they will let you know they can assist you Which they will email you with their findings and an update and they dont.
Reservations.com gave me the run all over declaring I had to terminate to start with as a way to reschedule, and expressing the reservation was non-refundable because of the hotel policy, but they might post a ask for into the hotel which would consider 7 to 10 days.
“They not merely resolved my worries and also furnished supplemental aid to avoid future problems. Outstanding service!”
Utilizing intelligent one.5 yr for company account & personal. Not less than at this stage i dont have any issues with it. And i hope this will never comes about. I read tons adverse critique, to be aware of wherever persons faces with challenge.